This panel will explore strategies for developing resilient policies that can effectively address both global and local challenges. Sharing real approaches for creating adaptive policy frameworks that can withstand change, respond to emerging threats, and align with core values.

• Aligning international frameworks with local regulations to harmonize global & local policy development
• Building flexibility and adaptability into policy design to respond to emerging threats
• Enhancing collaboration between international, national, and local stakeholders
• Designing policies that maintain core safety standards while adapting to region-specific regulations and cultural contexts

Jeff Dunn

VP Trust & Safety
Hinge

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Domonique Rai-Varming

Director Policy & Disputes
Trustpilot

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Derick Gnonlonfoun

Senior Manager, Legal Content Policy
LinkedIn

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For all that is written, claimed, criticised and published about content-based moderation, there is remarkably little which covers behaviour or conduct-based approaches. Despite this, many platforms large and small employ behavioural risk signals, especially to manage high-harm complex risks, and for the most proactive operations.

In this session, leading experts from within industry and academia will shed light on current approaches in 2025, efforts to increase transparency and usage, and debate what best practices look like; drawing on expertise applied to extremist groups, predators, and other high risk examples.

As platforms expand their global reach, T&S and Policy leaders face the complex challenge of addressing local cultural nuances while upholding universal safety standards. Developing informed, context-sensitive policies that protect users across diverse regions, especially in developing countries where digital literacy may vary. This session will explore how you can collaborate with local organisations, engage directly with users, and implement adaptable mechanisms that anticipate and mitigate real-world harm

arising from online content.

• Translating cultural differences and local contexts into effective, region-specific policy actions.
• Collaborating with NGOs, community groups, and other local bodies to ensure policies are relevant and informed by on-the-ground insights.
• Engaging directly with users to understand unique needs, improve platform trust, and increase safety outcomes.
• Developing mechanisms to protect users across various regions, particularly in under-resourced areas, while ensuring inclusivity.
• Educating users on digital literacy to empower them to navigate and respond to harmful online content responsibly.

Lian Ryan-Hume

Product Policy Lead
TikTok

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This panel discussion brings together regulators from different jurisdictions to explore the challenges and opportunities in aligning global approaches to Trust & Safety regulation.

• Aligning regulatory approaches across different countries and regions
• Enhancing cooperation in enforcing Trust & Safety regulations across jurisdictions
• Harmonising global standards while respecting local cultural, legal, and societal norms that may influence Trust & Safety priorities.
• Addressing the challenges of regulating rapidly evolving technologies like AI and blockchain and discuss collaborative approaches to staying ahead of technological developments.
• Exploring models for constructive dialogue between regulators and industry stakeholders to foster innovation while ensuring robust Trust & Safety standards.

Agustina Callegari

Digital Safety Lead - Global Coalition for Digital Safety
World Economic Forum

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Niamh Hodnett

Online Safety Commissioner
Coimisium na Mean

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Owen Bennett

International Lead
Ofcom

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As online platforms grow, so does their responsibility to protect communities from harmful content while respecting human rights. This session explores the tension between legal compliance and the social duty of social platforms in fostering safe, inclusive environments.

• Navigating legal compliance while upholding fundamental human rights principles
• Managing government takedown requests: lessons from real-world legal cases
• Building policies that balance platform safety with social responsibility

Stephen McLeod Blythe

Head of Legal Process
Automattic

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In this session, attendees will learn how to effectively integrate Trust & Safety efforts with corporate risk management and compliance strategies.

• Developing a unified risk framework and taxonomy that aligns T&S, compliance, and corporate risk factors.
• Forming cross-functional teams that include T&S, legal, and compliance professionals to enhance risk assessment processes.
• Leveraging AI & analytics to improve risk identification and prioritisation in safety operations.
• Creating a centralised risk register that connects T&S risks with broader corporate compliance objectives.
• Establishing key risk to ensure ongoing alignment with corporate risk strategies.

Sine Creamer

Global Head of Content and Safety, Legal
Bumble

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This session explores the critical importance of fostering strong, collaborative relationships between Trust & Safety teams and law enforcement agencies. Developing and maintaining productive partnerships that enhance online safety while respecting user privacy and platform integrity.

• Creating clear, efficient lines of communication with law enforcement agencies, designating points of contact and setting up secure information-sharing protocols.
• Exploring reciprocal training opportunities with law enforcement to enhance mutual understanding of respective roles and capabilities.
• Examining frameworks for responding to law enforcement requests while upholding user privacy and platform principles.
• Proactively engaging with law enforcement on emerging threats and trends to collaborate on prevention strategies
• Addressing the challenges of working with law enforcement across different jurisdictions and navigating legal environments/requirements

Steve Wilson

Trust & Safety Manager
Jagex

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Michael Mctiernan

Global Director, Public Safety Liaison
Uber

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Nick Palithorpe

Global Director of Government Relations
Kodex Global

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Effective communication between private sector entities, law enforcement, regulators, and government agencies is crucial for ensuring online safety and regulatory compliance. Exploring actionable strategies to improve inter-organisational collaboration, reduce communication

gaps, and ensure a unified approach to managing risks and addressing public safety issues.

• Establishing clear and secure communication protocols that support real-time information sharing while respecting data privacy and compliance requirements.
• Outlining the roles of each party to streamline incident response and avoid duplication of efforts.
• Developing unified reporting standards to allow for consistency and accuracy in how data is shared
• Leveraging technology to facilitate sensitive information exchange while adhering to legal and compliance obligations.
• Creating adaptable frameworks that allow companies to align with both local and international regulations

Nick Palithorpe

Global Director of Government Relations
Kodex Global

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For trust and safety teams operating across borders and jurisdictions, a robust framework for collaborating with law enforcement is essential to balance compliance, risk, and user trust. This session will explore how to scale law enforcement operations effectively within a highly regulated

and diverse global landscape.

• Examining the mechanics of developing and scaling a comprehensive law enforcement framework that meets the needs of highly regulated, multi-national markets.
• Building and sustaining productive relationships with law enforcement agencies worldwide, enhancing cooperation and trust.
• Structuring teams and operational frameworks that enable scalability and streamlined processes for law enforcement engagement.
• Exploring the rationale for law enforcement relationships, focusing on creating policies and risk profiles that align with the company’s values and risk tolerance.
• Addressing challenges in handling regulatory misalignment by crafting policies that uphold company standards while navigating complex legal requirements.
• Managing ambiguity, assessing risks, and making informed decisions in situations lacking clear regulatory guidance.

Jonathan Byrne

Global Director, Public Safety Operations
Uber

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In this session, we explore how to build nuanced, global T&S and risk policies, ready to scale. Examining the framework necessary to create a robust Trust and Safety system, with a focus on scalability and long-term effectiveness.

Maria Alexandra van Nievelt

Senior Manager, Global Marketplace Risk & Business Strategy
Walmart

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Join Deeba Shadnia, Product Policy Manager of Deceptive Behaviours, to delve into the complex landscape of state-controlled media and explore behavioural-focused policies that promote transparency, protect information integrity, and empower users.

Deeba Shadnia

Product Policy Manager, Deceptive Behaviours
TikTok

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Exploring the critical role of information integrity across audio formats, such as music, podcasting and audiobooks. This session will examine how you can develop effective global policies that account for nuances across the landscape.

• Creating a comprehensive information integrity policy tailored to the podcasting ecosystem
• Balancing creator freedom and responsibility, maintaining editorial independence while promoting responsible content
• Collaborating with key stakeholders, including creators, platforms, and listeners, in developing and refining information integrity policies.
• The challenges of maintaining information integrity across podcasting and long-format content.

Aibhinn Kelleher

Senior Platform Policy Lead for Europe, Middle East and Africa
Spotify

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This session will explore strategies for integrating trust and safety into corporate governance and compliance frameworks, even when resources are constrained. Learn how to drive trust and safety initiatives from the top down, to guarantee compliance and secure consistent and continuous T&S investment.

• Developing governance structures for trust and safety without overburdening budgets or teams.
• Effectively utilising resources to ensure compliance, reduce harms and protect users
• Leveraging existing resources by cross-functional collaboration between legal, compliance, and operational teams.
• Establishing practical, measurable trust and safety metrics that align with corporate objectives and inform governance decisions.
• Keeping up T&S momentum to secure continuous, sustained buy-in and investment

Holly Shepherdson

Director Legal Operations (Trust & Safety/Copyright)
Soundcloud

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As regulations evolve to safeguard children’s online experiences, platforms were required to conduct children’s access assessments to ensure compliance. This session will explore the role of these assessments in regulatory compliance, risk management, and child protection, outlining practical steps to align with global child safety regulations.

• Understanding what your continued requirements are for children’s access assessment entails and how it fits into broader regulatory frameworks
• Evaluating platform features and content for risks specific to children
• Implementing into platform design, ensuring that child safety is considered at every stage of platform growth.
• Aligning child access with global regulatory requirements
• Ensuring transparency and accountability, demonstrating compliance to regulators, parents, and other stakeholders, fostering trust in the platform’s commitment to child safety.

Daniel Fitter

Director, Strategy & Transformation
PUBLIC

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As the regulatory landscape continues to evolve, our panelists will explore how their platforms are aligning with compliance teams to ensure readiness for new laws, requirements and standards while maintaining flexibility in enforcement and platform safety.

• Building a proactive compliance strategy to stay ahead of regulatory changes and ensure alignment across jurisdictions.
• Navigating cross-border data governance and local data privacy laws while handling global data flows and balancing transparency with user safety.
• Developing flexible, scalable compliance systems and tools for monitoring and enforcing compliance in diverse regulatory environments.
• Uncover strategies for efficiently tailoring global policies to local regulatory nuances while maintaining consistency and operational efficiency

Holly Shepherdson

Director Legal Operations (Trust & Safety/Copyright)
Soundcloud

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Pearle Nwaezeigwe

Former Project Manager- Strategic Content Governance
Oversight Board

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Jonathan Donaghy

Data Protection Analyst (Rider)
Deliveroo

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Discussing the latest strategies and tools employed to combat fraud on a large scale, this session will focus on the proactive measures taken to identify, disrupt, and prevent the activities of bad faith actors and networks across digital platforms.

• Using Advanced Detection Systems to identify patterns of fraudulent behaviour across vast datasets, detect anomalies, flag suspicious activities, and predict emerging fraud trends.
• Sharing information between platforms to create a united front against fraudsters.
• Creating a more robust user onboarding and authentication processes, including identity verification, multi-factor authentication, and ongoing monitoring of user actions to combat impersonation and build user trust.
• Continuous monitoring of user activities, detecting patterns of abuse, and implementing preventive measures before risks escalate.

Robert O'Neill

Associate Director, Content Fraud - Trust & Safety
Tripadvisor

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Communicating enforcement decisions to users and customers and fostering transparency is critical to building trust in Trust & Safety operations.

• Crafting clear, concise messages that explain enforcement decisions without fuelling paranoia, compromising platform security or user privacy.
• Developing comprehensive educational resources that help users understand platform policies, enforcement processes, and the rationale behind decisions.
• Providing context-specific explanations of policy violations to tailor communications to different types of infractions and user demographics.
• Incorporating user feedback into the enforcement and communication process to engage users in policy development and refinement.
• Creating scalable education programs that can reach large user bases effectively.
• Enforcement Vs Paranoia dilemma – How do you respond to policy infringements without playing into paranoia about platforms oversight.

This session explores the fundamental aspects of law enforcement operations within the Trust & Safety landscape, addressing the challenges and strategies for effective law enforcement operations. Examining the complexities of your legal disclosure framework to navigate the decision-making process around disclosure

• Assessing obligations through risk management, prioritising responses based on potential reputational risks and safety concerns.
• Proactive engagement with law enforcement, including conducting internal investigations and sharing relevant information.
• Working with diverse law enforcement agencies at scale across multiple countries and in different operational contexts.
• Managing inconsistencies of legal requirements and law enforcement response internationally.
• Ensuring your law enforcement decisions align with your brand’s ethics and values