This panel will explore strategies for developing resilient policies that can effectively address both global and local challenges. Sharing real approaches for creating adaptive policy frameworks that can withstand change, respond to emerging threats, and align with core values.

• Aligning international frameworks with local regulations to harmonize global & local policy development
• Building flexibility and adaptability into policy design to respond to emerging threats
• Enhancing collaboration between international, national, and local stakeholders
• Designing policies that maintain core safety standards while adapting to region-specific regulations and cultural contexts

Jeff Dunn

VP Trust & Safety
Hinge

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Domonique Rai-Varming

Director Policy & Disputes
Trustpilot

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Derick Gnonlonfoun

Senior Manager, Legal Content Policy
LinkedIn

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Ariadna Ràfols

Online Policy & Safety Manager
Synthesia

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Transparency in content moderation and safety policies is essential for building user trust and accountability. This presentation will provide practical strategies for Trust & Safety professionals to improve policy transparency and foster a safer, more civilised online environment.

• Explaining policy decisions and enforcement actions to users, clearly communicating the rationale behind policy decisions
• Balancing Openness and Privacy: increasing transparency while protecting user privacy and platform security.
• Engaging users, advocacy groups, and regulators in the policy-making process to ensure diverse perspectives are considered.
• Providing insights into policy effectiveness, moving beyond statistics to share meaningful narratives about safety efforts.

As platforms expand their global reach, T&S and Policy leaders face the complex challenge of addressing local cultural nuances while upholding universal safety standards. Developing informed, context-sensitive policies that protect users across diverse regions, especially in developing countries where digital literacy may vary. This session will explore how you can collaborate with local organisations, engage directly with users, and implement adaptable mechanisms that anticipate and mitigate real-world harm

arising from online content.

• Translating cultural differences and local contexts into effective, region-specific policy actions.
• Collaborating with NGOs, community groups, and other local bodies to ensure policies are relevant and informed by on-the-ground insights.
• Engaging directly with users to understand unique needs, improve platform trust, and increase safety outcomes.
• Developing mechanisms to protect users across various regions, particularly in under-resourced areas, while ensuring inclusivity.
• Educating users on digital literacy to empower them to navigate and respond to harmful online content responsibly.

Lian Ryan-Hume

Product Policy Lead
TikTok

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As the regulatory landscape continues to evolve, our panelists will explore how their platforms are aligning with compliance teams to ensure readiness for new laws, requirements and standards while maintaining flexibility in enforcement and platform safety.

• Building a proactive compliance strategy to stay ahead of regulatory changes and ensure alignment across jurisdictions.
• Navigating cross-border data governance and local data privacy laws while handling global data flows and balancing transparency with user safety.
• Developing flexible, scalable compliance systems and tools for monitoring and enforcing compliance in diverse regulatory environments.
• Uncover strategies for efficiently tailoring global policies to local regulatory nuances while maintaining consistency and operational efficiency

Holly Shepherdson

Director Legal Operations (Trust & Safety/Copyright)
Soundcloud

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Pearle Nwaezeigwe

Former Project Manager- Strategic Content Governance
Oversight Board

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In today’s globalized business environment, multinational organisations face the daunting challenge of complying with a patchwork of diverse and often conflicting international regulations. This presentation explores strategies for navigating this complex regulatory landscape while maintaining operational efficiency and ethical standards.

• Developing a flexible, risk-based compliance framework that adapts to varying regulatory requirements across jurisdictions
• Techniques for identifying and resolving conflicts between different national and regional regulations
• Building a global compliance culture that respects local nuances while maintaining consistent ethical standards
• Strategies for engaging with regulators and policymakers to advocate for regulatory harmonization

In this session, attendees will learn how to effectively integrate Trust & Safety efforts with corporate risk management and compliance strategies.

• Developing a unified risk framework and taxonomy that aligns T&S, compliance, and corporate risk factors.
• Forming cross-functional teams that include T&S, legal, and compliance professionals to enhance risk assessment processes.
• Leveraging AI & analytics to improve risk identification and prioritisation in safety operations.
• Creating a centralised risk register that connects T&S risks with broader corporate compliance objectives.
• Establishing key risk to ensure ongoing alignment with corporate risk strategies.

Sine Creamer

Global Head of Content and Safety, Legal
Bumble

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Continuing our conversation from last year, this panel will delve in to what platforms are doing to protect young users online, and what more can be done. Discussing practical, scalable solutions to create safer digital spaces for children.

• Is the current approach to child safety working? Where do we need to make changes?
• Designing age-appropriate policies and safeguards to implement features that protect children while respecting their right to participate online.
• Navigating the fine line between safeguarding children and respecting their data privacy
• Identifying and removing harmful content at source across children’s platforms
• Educating children about online safety and empower parents to manage their child’s digital presence.
• Building partnerships to address child safety issues and streamline reporting mechanisms for cases across platforms.

Laura Higgins

Senior Director Community Safety & Civility
Roblox

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Hannah Swirsky

Head of Policy and Public Affairs
Internet Watch Foundation

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Daniel Fitter

Age Assurance Policy Principal
Ofcom

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James Brunger

Associate General Counsel
Snap Inc.

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This critical session will delve into the intricate challenges of protecting children’s rights in the digital age, focusing on the delicate balance between ensuring online safety, implementing effective age verification, and safeguarding privacy.

• Examining the impact of recent legislation and evolving requirements of the UN Convention on the Rights of the Child
• Exploring innovative approaches to child protection that respect privacy rights
• Addressing the challenges of cross-border data transfers in child safety efforts
• Discussing the role of parental consent and control in online safety measures
• Analysing the potential unintended consequences of strict age verification requirements

Exploring the delicate balance between empowering youth participation and implementing effective parental controls. This session will explore creating safe, engaging environments for young gamers while respecting their autonomy and fostering responsible digital citizenship.

• Balancing Safety and Autonomy to implement age-appropriate measures without stifling youth engagement and creativity in gaming spaces.
• Designing and implementing effective parental control features that are both user-friendly and robust.
• Involving young gamers in the creation and refinement of community guidelines and youth-centred safety policies.
• Educating youth and parents about the potential risks and benefits of gaming communities and increasing digital
• literacy.
• Gathering user feedback to continuously improve youth safety measures and parental control effectiveness.

The alignment between policy creation and compliance implementation is crucial yet increasingly challenging. This presentation explores innovative approaches to bridge the gap between policy intent and operational reality in Trust & Safety.

• Developing adaptive policy frameworks that anticipate technological advancements and regulatory changes
• Translating complex policies into actionable compliance guidelines for frontline moderators
• Building cross-functional collaboration between policy, legal, and operations teams to ensure cohesive implementation
• Implementing feedback loops to continuously refine policies based on real-world enforcement outcomes
• Balancing global policy standards with local legal and cultural nuances

Agnes Evrard

Former Director Trust & Safety
Brainly

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This session delves into the complex landscape of state-controlled media and explores innovative approaches to developing behavioural-focused policies that promote transparency, protect information integrity, and empower users.

• Identifying and categorising specific behaviours associated with state-controlled media, moving beyond traditional content-based approaches.
• Detecting coordinated inauthentic behaviour, amplification patterns, and narrative manipulation.
• Implementing clear labelling and disclosure policies that inform users about media ownership and potential state influence
• Enhancing media literacy and critical thinking skills among users, enabling them to recognise and evaluate state-controlled
• media independently.
• Design and implement algorithmic solutions that can help surface diverse viewpoints and reduce echo chamber effects of state-controlled media.

Exploring the critical role of information integrity across audio formats, such as music, podcasting and audiobooks. This session will examine how you can develop effective global policies that account for nuances across the landscape.

• Creating a comprehensive information integrity policy tailored to the podcasting ecosystem
• Balancing creator freedom and responsibility, maintaining editorial independence while promoting responsible content
• Collaborating with key stakeholders, including creators, platforms, and listeners, in developing and refining information integrity policies.
• The challenges of maintaining information integrity across podcasting and long-format content.

Aibhinn Kelleher

Senior Platform Policy Lead for Europe, Middle East and Africa
Spotify

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This session will explore strategies for integrating trust and safety into corporate governance and compliance frameworks, even when resources are constrained. Learn how to drive trust and safety initiatives from the top down, to guarantee compliance and secure consistent and continuous T&S investment.

• Developing governance structures for trust and safety without overburdening budgets or teams.
• Effectively utilising resources to ensure compliance, reduce harms and protect users
• Leveraging existing resources by cross-functional collaboration between legal, compliance, and operational teams.
• Establishing practical, measurable trust and safety metrics that align with corporate objectives and inform governance decisions.
• Keeping up T&S momentum to secure continuous, sustained buy-in and investment

Holly Shepherdson

Director Legal Operations (Trust & Safety/Copyright)
Soundcloud

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As regulations evolve to safeguard children’s online experiences, platforms were required to conduct children’s access assessments to ensure compliance. This session will explore the role of these assessments in regulatory compliance, risk management, and child protection, outlining practical steps to align with global child safety regulations.

• Understanding what your continued requirements are for children’s access assessment entails and how it fits into broader regulatory frameworks
• Evaluating platform features and content for risks specific to children
• Implementing into platform design, ensuring that child safety is considered at every stage of platform growth.
• Aligning child access with global regulatory requirements
• Ensuring transparency and accountability, demonstrating compliance to regulators, parents, and other stakeholders, fostering trust in the platform’s commitment to child safety.

This panel discussion brings together regulators from different jurisdictions to explore the challenges and opportunities in aligning global approaches to Trust & Safety regulation.

• Aligning regulatory approaches across different countries and regions
• Enhancing cooperation in enforcing Trust & Safety regulations across jurisdictions
• Harmonising global standards while respecting local cultural, legal, and societal norms that may influence Trust & Safety priorities.
• Addressing the challenges of regulating rapidly evolving technologies like AI and blockchain and discuss collaborative approaches to staying ahead of technological developments.
• Exploring models for constructive dialogue between regulators and industry stakeholders to foster innovation while ensuring robust Trust & Safety standards.

Agustina Callegari

Digital Safety Lead - Global Coalition for Digital Safety
World Economic Forum

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Understanding and supporting young users’ behaviour online is critical to fostering a safer environment. This session will delve into why young people act as they do online. Explore potential methods T&S leaders can take to encourage empathy and positive decision-making, and examine how to communicate enforcement decisions transparently, understanding and guiding young users and

promoting healthy digital interactions and safety.

• Explore the psychological and social factors influencing young people’s online behaviour and decision-making.
• Equip young users with skills to understand the implications of their digital actions and the rationale behind safety decisions.
• Develop clear methods to understand user intent, explain enforcement actions to young audiences without causing fear or mistrust.
• Implement empathy-driven approaches to reshape user behaviour and foster a respectful online community.
• Create feedback mechanisms to incorporate young users’ perspectives into policy, ensuring age-appropriate communication and inclusivity in safety initiatives.

Nate Sawatzky

Head of Player Care (T&S + Player Support)
Supercell

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In our efforts to create safer digital spaces for young users, we often overlook a crucial perspective – the children themselves. This session will explore the fundamental principles of effectively engaging with and listening to children in the context of online safety initiatives.

• Creating age-appropriate channels for children to voice their concerns and experiences
• Fostering open, non-judgmental dialogue with young users
• Incorporating children’s feedback into policy and product development
• Ethical considerations when involving children in safety discussions

It is imperative for the tech industry to work together, sharing insights and resources to prevent, detect, and address these critical threats to youth safety. Led by the Tech Coalition, this panel will bring together key stakeholders from across the industry to explore the role of collaboration in combating OCSEA, discussing both the challenges and the practical steps that companies can take collectively. 

• Exploring risks and emerging solutions associated with generative AI in the context of detecting and preventing OCSEA.
• Streamlining reporting and enhance the efficiency of CSAM removal across digital platforms.
• Discussing frameworks for cross-industry collaboration that improve consistency and speed in addressing OCSEA cases.

Katia Potapov

Vice President of Membership Development
Tech Coalition

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