Ariadna Ràfols

Online Policy & Safety Manager Synthesia

Trust and Safety leader with a passion for Generative AI and building and safeguarding online communities and platforms. Expert in online policy development and enforcement, platform safety strategy and operations and content moderation at large scale.

Conference Day Two - Wednesday 26th March 2025

11:00 AM PANEL DISCUSSION: Effective Content Moderation at Scale

This panel will explore strategies for achieving effective content moderation at scale, balancing automation with human oversight, and addressing challenges such as bias, context-sensitivity, and user appeals.

  • Automating with Accountability: moderating high volumes of content while mitigating false positives and negatives.
  • Blending automated systems with human reviewers to handle nuanced, context-sensitive cases.
  • Addressing Bias and Fairness that can affect moderation outcomes, especially across diverse communities and cultures.
  • Best practices for transparent moderation practices and accessible user appeals processes
  • Scaling responsibly across platforms sustainably without sacrificing user safety or ethical standards.

Check out the incredible speaker line-up to see who will be joining Ariadna.

Download The Latest Agenda