Shining a light on the psychological toll it can take on moderators. Every day, they risk serious harm to their wellbeing as they safeguard digital experiences that contain user-generated content. Fortunately, you can take effective steps to protect moderators’ mental health and wellbeing—ranging from using AI-powered tools to more traditional workplace wellness support. This panel discussion will explore best practice for wellness and wellbeing to best support both your employees and users across your platform.

• An exploration of the mental and emotional challenges faced by content moderators and discuss approaches to support their psychological wellbeing.
• Using NLP, keyword analysis, sentiment analysis, object detection and deep-learning algorithms to eliminate large volumes of content before they reach your moderators
• Providing users and content moderation teams with effective support systems to cope with harmful content, harassment, and other distressing online challenges.
• Forewarning moderators on the nature and severity of content through AI categorising, prioritising and triaging
• Examining mental health support initiatives within your organisation to address the unique challenges faced by moderators and users.