Europe's Premier Trust & Safety Summit
Empowering Leaders to Tackle Operational Challenges, Navigate Regulatory Landscapes, and Drive Cross-Functional Solutions

25 - 26 March 2025 | Hilton London Syon Park, UK

Holly Shepherdson

Director Legal Operations (Trust & Safety/Copyright) Soundcloud

With over a decade of experience in the Trust & Safety space, Holly has a wealth of knowledge that spans from her early days on the front lines of content moderation to leading regulatory compliance initiatives. She is passionate about the significance cross-functional collaboration plays in enhancing user safety online. In her role as Director of Legal Operations at SoundCloud, she oversees the T&S and Copyright operations teams, ensuring that integrity, safety, and compliance remain at the forefront of the platform’s mission.

Conference Day One - Tuesday 25th March 2025

11:00 AM PANEL DISCUSSION: Regulatory Preparedness for International Trust & Safety Teams

As the regulatory landscape continues to evolve, our panelists will explore how their platforms are aligning with compliance teams to ensure readiness for new laws, requirements and standards while maintaining flexibility in enforcement and platform safety.

  • Building a proactive compliance strategy to stay ahead of regulatory changes and ensure alignment across jurisdictions.
  • Navigating cross-border data governance and local data privacy laws while handling global data flows and balancing transparency with user safety.
  • Developing flexible, scalable compliance systems and tools for monitoring and enforcing compliance in diverse regulatory environments.
  • Uncover strategies for efficiently tailoring global policies to local regulatory nuances while maintaining consistency and operational efficiency

1:40 PM PRESENTATION: Embedding Trust & Safety into Corporate Governance Frameworks, with Limited Resources

This session will explore strategies for integrating trust and safety into corporate governance and compliance frameworks, even when resources are constrained. Learn how to drive trust and safety initiatives from the top down, to guarantee compliance and secure consistent and continuous T&S investment.

  • Developing governance structures for trust and safety without overburdening budgets or teams.
  • Effectively utilising resources to ensure compliance, reduce harms and protect users
  • Leveraging existing resources by cross-functional collaboration between legal, compliance, and operational teams.
  • Establishing practical, measurable trust and safety metrics that align with corporate objectives and inform governance decisions.
  • Keeping up T&S momentum to secure continuous, sustained buy-in and investment

Check out the incredible speaker line-up to see who will be joining Holly.

Download The Latest Agenda