Europe's Premier Trust & Safety Summit
Empowering Leaders to Tackle Operational Challenges, Navigate Regulatory Landscapes, and Drive Cross-Functional Solutions

25 - 26 March 2025 | Hilton London Syon Park, UK

Louise Stewart

Vice President Global Communications and Engagement Oversight Board

Louise Stewart is the Vice President of Global Communications and Public Engagement at the Oversight Board, an independent body of global experts that review Meta’s most challenging content issues on Facebook and Instagram. Prior to this, she was a Partner at international strategy and intelligence consultancy Penta, where she led the London team. She has also worked as the Director of Communications for the Federation of Small Businesses and was a broadcast journalist with the BBC for over a decade, covering some of the world’s biggest political stories and reporting from across the UK, and Brussels and Strasbourg.

Conference Day One - Wednesday 13th March 2024

9:45 AM PANEL DISCUSSION: Corporate Policy Development and Collaboration: Crafting Resilient Policies And Partnering With Key Stakeholders To Enhance Your Moderation

Crafting robust corporate policies and collaborating across legal and operational functions on effective content moderation strategies are both paramount in creating safer communities online and restoring trust. Understanding the nuances of corporate policy development and partnering with the relevant stakeholders to uncover practical approaches for effective moderation. This discussion will provide you with

tangible insights to create resilient policies, collab with key stakeholders, foster user engagement, and moderate content grey-areas in dynamic digital environments.

  • Crafting resilient corporate policies that strike a balance between user engagement and safeguarding against online harms.
  • Collaborating with key operational and legal stakeholders and partners to develop an integrity-first mindset
  • Strategies for creating user engagement terms that promote responsible online behaviour while respecting freedom of expression.
  • Balancing automated & AI-driven content moderation with human oversight to effectively mitigate online harms and maintain user trust.
  • Leveraging global trends and regulatory frameworks to inform corporate policy development and content moderation practices.

Conference Day Two - Thursday 14th March 2024

8:30 AM BREAKFAST BRIEFING: Bridging the Divide: A Global Approach to Online Oversight

Join us at the Trust & Safety UK Summit for a Breakfast Briefing hosted by The Oversight Board. During this interactive session, we will delve into the imperative of collective action, transparency, and accountability in the realm of online governance. Bridging the divide between tech, governments, the UN and civil society to work collectively and ensure we adopt global approaches and standards that work for people globally.

Explore key insights and takeaways, including:

  • Global Collaboration: Recognize the necessity for a cohesive and collaborative ecosystem to work together on global approaches and standards for online governance.
  • Unintended Consequences: Considering diverse regional impacts when implementing company actions and government regulations.
  • Lessons from Recent Conflicts: Analyse how tech companies can better balance safety and freedom of expression, drawing lessons from recent global conflicts.
  • Engagement and Collaboration: Explore the Oversight Board’s model, emphasising the importance of listening to impacted voices, transparency, and stronger accountability mechanisms.
  • Breaking Centralised Decision-Making: Learn about efforts to shift away from a Silicon Valley-centric approach and foster trust in online governance.
  • New Regulatory Wave: Gain insights into the Oversight Board’s experiences and recommendations for regulators and governments amidst the evolving regulatory landscape in Europe and beyond.

Check out the incredible speaker line-up to see who will be joining Louise.

Download The Latest Agenda