From the early days of MySpace and Club Penguin to today’s complex digital landscape, trust and safety has evolved dramatically. Industry veterans will explore how technological, societal, and regulatory shifts have reshaped best practices, moving beyond compliance to proactive community management. We’ll discuss how companies can navigate increasing legislative pressures, meet public expectations, and foster safer online spaces through collaboration and innovation. We will cover:

• The evolving regulatory landscape - how to future proof for change
• The shift beyond ‘compliance’
• Public expectations and their impact
• Community Management as a solution
• Looking ahead: The future of of T&S