Balancing the imperative of Trust & Safety with limited resources and budgets can be a daunting challenge for organisations. Learn practical strategies and innovative approaches that empower organisations to maintain a safe online environment effectively within resource and financial constraints.

• Optimising resource allocation to maximise the impact of Trust & Safety efforts.
• Harnessing AI & Automation to augment content moderation and enhance integrity at a reduced cost.
• Fostering collaboration across different departments to streamline Trust & Safety processes.
• Understanding methodologies and identifying key metrics for measuring ROI of Trust & Safety initiatives to justify budget allocation.

Online spaces are increasingly plagued by sophisticated trolls, bots, and bad-faith actors that disrupt conversations and pose serious risks to Trust & Safety. This session delves into advanced tactics and strategies for identifying, managing, and mitigating the influence of these malicious actors.

• Exploring intelligent methods and technologies for identifying trolls, bots, and bad faith actors in real-time.
• Discussing advanced behavioural analysis to understand the motivations and tactics of malicious actors.
• Implementing effective countermeasure strategies, including content moderation, account suspension, and reporting mechanisms.
• Addressing the ethical implications of managing trolls, bots, and bad-faith actors while preserving freedom of expression.