Adapting to a new normal to maintain quality care and improve customer experience
Online Event Date: 08 - 09 July, 2020
Online Event I 9:25AM - 12:30PM (AEST) Daily
Improving Aged Care in the Covid-19 Era through workforce training, innovation and business transformation
The emergence of Coronavirus (COVID-19) has created huge challenges for Australia’s Aged Care sector, who are fast tracking measures to keep residents and staff safe and limit the possibility of a COVID-19 outbreak in facilities.
A system already under strain must now adapt to a new normal, while continuing to provide quality care to residents and ensure services are operating effectively.
The Age Care in a COVID-19 Era is a two day Virtual Summit which will explored the key strategies Aged Care leaders can implement to improve customer experience, up-skill the workforce and ensure safe and quality care delivery in a new operating environment.
Never has there been a more important time for the Aged Care community of practice to come together to explore and debate important issues set to transform Aged Care now and in the future.
A system already under strain must now adapt to a new normal, while continuing to provide quality care to residents and ensure services are operating effectively.
The Age Care in a COVID-19 Era is a two day Virtual Summit which will explored the key strategies Aged Care leaders can implement to improve customer experience, up-skill the workforce and ensure safe and quality care delivery in a new operating environment.
Never has there been a more important time for the Aged Care community of practice to come together to explore and debate important issues set to transform Aged Care now and in the future.
Learn About:
1. Resident Engagement and well being: keeping residents engaged and positive during a lockdown
2. Harnessing new technologies: implementing new ways to improve patient care and drive social connection
3. Workforce training & up skilling: Supporting and educating the workforce to deliver exceptional care in a challenging environment
4. Responding to a COVID-19 outbreak: adapting your business model to the ever changing challenge of COVID- 19
2. Harnessing new technologies: implementing new ways to improve patient care and drive social connection
FEATURED SPEAKERS
Melissa Argent
Chief Executive Officer
Rockpool Residential Aged Care
Angela Massy
Head – Strategy, Innovation and Connection
Suncare Community Services
Craig Gear
CEO
Older Persons Advocacy Network
Simon Jennings
Group Manager
Core Platforms, Silver Chain Group
Gabriela Di Perna
Manager Major Projects
MeryCare WA
Abigail Bautista
General Manager, Service Transformation & Innovation
Feros Care
Georgene McNeil
Dementia & Behavior Management Lead
Uniting NSW
Jamin Hirte
Group Head of Customer Operations
Chorus Group
REGISTRATION & ATTENDANCEHow it works
Step 1: Register
Click on any of the 'watch on-demand' buttons on our website
Step 3: Enter your details
Step 2: Choose your sessions
Choose which on-demand sessions you want to view on the pop up page (note: each session has a seperate log in link)
Step 4: Watch the event!
Enjoy seven hours of speaker presentations and learning - including Q&As!
With Thanks to our Event Partners and Sponsors
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Branding Partners
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