31 July - 01 August, 2019 | Sir Stamford Circular Quay, Sydney, NSW
Developing Personalised and Integrated Digital Government Services that are Convenient, Effective and Secure
With government bodies across local, state and federal looking to implement holistic citizen service strategies, this is an important time for Australia’s government departments to understand the most effective means of improving their digital services.
The Australian Government are in the midst of piloting the GovPass platform, which will link several departments into one main portal. Because of this, understanding the best techniques to improving digital service delivery tools is important. This requires both technology as well as leadership beyond IT.
With this in mind, we’re pleased to announce the Digital Citizen Services Summit 2019. Co-located with our 3rd Annual Government Service Design Summit, this event will allow you to network with likeminded individuals within both Australia and neighbouring countries to improve the integration of your digital government platform.
KEY THEMES
- Identifying ways to work with different government departments to implement a holistic digital service strategy
- Upgrading existing technologies to have a cohesive and sustainable platform
- Ensuring public trust is maintained through effective cyber security protocols
- Determining what constitutes a digital identity for all citizens
KEYNOTE SPEAKERS INCLUDE
Chief Digital Officer
Homes England
Head of International Relations, Information System Authority
Republic of Estonia
IT and Digital Innovation Lead – Office of the CTIO
NASA Jet Population Laboratory
Director – Digital Transformation Team
NSW Department of Finance Services and Innovation
National Manager, Online Services
Department of Human Services
Director Identity Management
NSW Department of Education
Analytics and Reporting Lead
Office of State Revenue Queensland
Why Attend
What it Really Means to Have a Digital Identity and How to Prevent Breaches
How to Utilise Integrated Smart Services and Automation
Improving the Citizen Experience through Ease of Use Platforms
Ways to Improve Data Integration and Data Rights