31 July - 01 August, 2019 | Sir Stamford, Circular Quay

Learn from the following experts to improve your digital services

Speakers

Glen Willoughby
Digital Advisor - IT Chief Technology and Innovation Officer
NASA JPL

Kylie De Courteney
Chief Customer Officer
Service NSW

Lisa Jansen
Service Design Lead
Digital Transformation Agency

Marina Chiovetti
Director, Digital Strategy & Capability, Digital Acceleration
NSW Department of Finance, Services and Innovation

Jane Simmons
Executive Director, School Services
NSW Department of Education

Roger Rooney
Director & Senior Project Manager, Smart Parking
ACT Government

Alyce Higgins
Manager Customer Service
City of Perth

Steve Mitchinson
Chief Customer Officer
Department of Transport WA

Michael Lau
R/Director Market Design
NSW Department of Industry

Chris Bennetts
Executive Director, Digital Products and Services - Customer Services
Transport for NSW

Felicity Cox
Director
NSW Department of Premier and Cabinet

Ann Turner
Program Director Information Management Modernisation & Line of Business Strategy
Department of Family and Community Services NSW

Christy Mcleod
Senior Innovation Designer
Bank of Queensland

Ioannis Gerothanasis
General Manager Lotteries
LotteryWest

Rohit Mandanna
Customer Centric Program Leader
Office of Environment and Heritage (NSW)

Sarah Groube
Director of Digital Experience
Sport Australia

Belinda Hogg
Lead Designer, Health Design Lab
Australian Government Department of Health