[Industry Report] The State of Loan Origination 2020: It's all about CX

In Australia, a new legislation on consumer data rights, paving the way for the introduction of Open Banking, has been passed. The new rules allow consumers to have more freedom to share their account data with third party fintechs and challenger banks. Because of this legal foundation, expect that there will be increased competition across the industry. One could even say that the impact will be most felt in Loan Origination.

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