With a focus on case studies led by senior risk leaders, the Non-Financial Risk Management Summit will explore:
Driving prioritization and accountability of non-financial risk by hearing how Teachers Mutual Bank, Bendigo Adelaide Bank & Telstra quantify operational risks in customer experience and financial implications over traditional, qualitative KRIs
Improving non financial risk resilience and management by learning from initiatives such as how Suncorp & Westpac leverage data, renewed controls, taxonomies and stress testing methodologies to improve business decision making & response to incidents
Creating a risk aware culture by improving staff understanding of appropriate behaviors and training around risk-applied innovation
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